The Health Centre

CONFIDENTIALITY OF MEDICAL RECORDS

Other healthcare professionals may have access to your medical records, where they have a clinical reason for doing so.

All healthcare professionals and practice staff are subject to a confidentiality agreement.

Your informed written consent must be obtained by the practice before your medical records or copies are made available to any outside agency.

ZERO TOLERANCE

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.

This scheme is available from the practice manager.